Terms of Service

Last updated: 24 October 2026

Welcome to the Rocky & Kimball online store. This website is operated by Rocky & Kimball LLC. Throughout the site, the terms “we”, “us” and “our” refer to Rocky & Kimball LLC.

By visiting our store or purchasing a product, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. Our Products

We offer physical merchandise, printed books and digital products through our online store. Product descriptions, photographs, pricing and availability are provided on the relevant product pages.

We make every reasonable effort to display products accurately. However, colours and appearance may vary slightly depending on your screen or device.

2. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud or pricing errors. If we cancel an order after payment, we will arrange a refund for the amount paid.

Payment must be completed using one of the payment methods offered at checkout.

3. Physical Products and Shipping

Physical products are shipped to the delivery address supplied at checkout. Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate delivery information. Additional charges, duties or taxes imposed by the destination country may be the customer's responsibility where applicable.

4. Digital Products

Digital products are supplied electronically. Unless otherwise stated on the product page, digital downloads are made available after successful payment.

You are responsible for ensuring that your device and software can access the purchased file. If you experience a problem accessing your download, please contact us for assistance.

Digital products are licensed for your personal use only. You may not reproduce, redistribute, resell or commercially exploit them without our written permission.

5. Returns, Refunds and Cancellations

Our Refund Policy explains how returns, refunds and cancellations are handled for physical and digital products.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted under applicable law.

6. Intellectual Property

All original photographs, artwork, text, branding and other content offered through our store remain the property of their respective rights holders. Purchasing a physical book or digital product does not transfer copyright or grant permission to reproduce or distribute its contents.

7. Limitation of Liability

To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from the use of our store or products. Nothing in these Terms excludes liability that cannot legally be excluded.

8. Privacy

Personal information is handled in accordance with our Privacy Policy. Please review that policy to understand how your information is collected, used and protected.

9. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on this page, with the updated date shown above.

10. Contact Us

For questions about these Terms, orders or products, please contact us through the contact information provided on our online store.

Rocky & Kimball LLC